Vodafone is one of the largest mobile phone companies in the world with over 200m customers worldwide and is known for being the first company in the world to make a “mobile” call back in 1985. Vodafone made it’s long-awaited move into consumer broadband in 2015 offering standalone broadband packages alongside bundled mobile and broadband deals. Vodafone uses its own fibre broadband network that it previously acquired from Cable & Wireless. Vodafone is best known for its high-speed fibre broadband packages (38MBPS and 76MBPS) but it also offers a standard broadband service (17MBPS). Check out their best packages in the table below or call us on 0800 0499753 to compare Vodafone against the best of the rest.
Vodafone offers 18-month contracts for broadband and phone packages. While it no longer charges any line rental on its fibre broadband packages it does charge a setup fee (£24 for existing customers and £49 for new customers). Line rental is charged on its standard (17MBPS) broadband service which makes it the same price as its 38MBPS fibre broadband package.
Vodafone offers customer support by telephone (8am-11pm), email or social media 365 days a year including weekends and bank holidays.
The cost of a Vodafone router is included in the set up charges. There are no delivery charges for your router. The Vodafone router can be managed via apps for iPhone and Android and allows you to control your families access to Wifi and limit the amount of time your kids can spend online. Guest networks can also be set up while you are able to boost internet speeds on your favourite device.
Vodafone promise never to put any limits on your internet access which means you can enjoy unlimited downloads with no restrictions or blocked sites.
Switching to Vodafone is seamless, handled by their own customer service staff without any hassle. Customers can switch to Vodafone from any other UK broadband & phone provider.
If Vodafone doesn’t have the right sort of package for you then please call us on 0800 0499753 to discuss other packages that might suit you better, or click on one of the logo’s below to see what deals they are currently offering.
Broadband, phone and TV packages are one of those monthly bills people just get used to paying and many people pay no attention to what they’re paying. As a result consumers in the UK are too loyal to their provider and as a result could be paying hundreds of pounds per year more than they need to. It’s estimated that 1/3 of households have been with their existing provider for 3 years or more which means it’s likely they could be paying less than what they currently are.
Most package deals for broadband, phone and TV are 12 to 18 months long. At the end of this period, prices will often increase significantly. It’s a bit like your mortgage: you get a special rate to encourage you to sign up. The provider then hopes you will stay with them long-term and they make most of their profit from you in later years.
Here are some tips to make sure you are always paying the right amount for your broadband, phone and TV packages.
The first thing to do is check your last few bills and understand exactly what you are paying for. Are you still paying the introductory rate or have you reverted to the providers standard pricing? Are you paying for a standard 17MB package or Fibre Optic at much higher download speeds? Do you really need to be paying for Fibre Optic? Fibre Optic is designed for heavy internet users, those who are watching streaming TV services like Netflix or playing XBox/Playstation online. If you just use the internet to browse websites and check your email you probably don’t need Fibre Optic and this could mean big savings.
If you feel you are paying more than you need to then its time to consider switching to a new provider. There are 12 main broadband providers in the UK, some of whom provide Broadband and Phone packages only. Others provide TV services as well. Call us on 0800 049 9753 to find out what packages are currently available and find the right one for you. You can also click on the link below and use our comparison tool to find the best deals.
If you don’t want to switch to a different provider then all is not lost. Broadband, Phone and TV providers are among the easiest companies to negotiate with. They’ve paid a lot of money to bring you on board as a customer and they do not like to lose you. Call your provider and tell them you want to cut your monthly bills. Tell them the best deal you’ve found online and ask them if they can match it. While they may not offer you the exact same deal it is possible they will offer to lower your monthly bills to keep you happy. Alternatively, they may offer you some upgrades like a faster internet speed or free calls. Call us on 0800 049 9753 and we’ll tell you the best deals currently on offer from your existing provider.